| Company Name | MAX engineering Inc. |
| Representative | Hideo Sawada, President and CEO |
| Address | 8240-847 Seikido Oizumicho Nishiide, Hokuto-shi, Yamanashi 409-1501 Japan |
| Contact | https://basara-hg.com/en/contact-us (Contact Us) |
| info@basara-hg.com | |
| Website | https://basara-hg.com |
| How to apply | Reservations will be made through the official website of the Basara Horses Garden. Reservations are confirmed when the reservation completion notice appears on the screen. After a reservation is made, you will be notified of the reservation details by e-mail. |
| Sales Price | Indicated on each program |
| Payment method | Credit card and convenience store payment at the time of reservation On-site payment is not accepted. |
| Settlement Periods | Credit card payment: Payment is confirmed at the time of product order. Convenience store payment: Payment must be made within 3 days after the order is placed. |
| Refunds | No refunds will be accepted after program participation. |
| Cancellation Policy | You can cancel your reservation by sending us an email or visiting our cancellation page. 50% will be charged for cancellations made the day before and 100% will be charged for cancellations made the day of the reservation. You will be responsible for any refund fees. |